Frequently asked questions

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When you start your search, one of the first things you should do is make sure that the company has the cars to supply you with.

It’s amazing how many companies just list every car under the sun with none actually available purely just to make them seem like a big company. Just remember, there isn’t a single company in the world that can have every car.

We genuinely want everyone to have a good experience hiring a luxury car. The more amazing experiences our clients have, the more word of mouth is generated and therefore the quality of our whole industry improves which then benefits everyone. Even if you decide to go with another company, we have no problem giving you free impartial advice about a potential business you might look to book with.

Check that the company has the correct insurance! Any good (and reputable) company in this industry will have a commercial self drive hire policy in place. If they don’t, they may well be using a traders policy (i.e. for buying / selling cars) which ultimately means you wont be covered to drive the car. ALWAYS check this before booking a car.

Do you due diligence. Spend some time reviewing the companies website and read the terms and conditions of hire in detail. Search on google for company reviews, social media information, last posts. How quickly do they get back to you? Do you get through to customer services straight away….

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[tg_accordion title=”What is the minimum age to hire a vehicle?” close=”1″]Our minimum age for most cars is 25. Cars such as the Lamborghini Aventador is 28+. If you’re just looking for a luxury hire vehicle to be chauffeured in, there is of course no minimum age requirement.[/tg_accordion]

[tg_accordion title=”What are the licence requirements?” close=”1″]If you have a clean licence or 3 points then there is absolutely no issue but if you have 6 points or more, we have to refer it to our insurance company.[/tg_accordion]

[tg_accordion title=”How many miles do we get with the car?” close=”1″]You get 100 miles per day with the majority of our vehicles however if you’re in need of more miles, please get in touch with us and we can arrange a bespoke quote for you.[/tg_accordion]

[tg_accordion title=”What is the security deposit/excess?” close=”1″]The security deposit is something that all car hire companies will charge, this is to make sure if any fines/charges arise during your hire they can be deducted from this. The excess is just like your own car insurance excess. If we need to make a claim through our insurance, this will be to pay for that.[/tg_accordion]

[tg_accordion title=”What are the excess mileage charges?” close=”1″]Most of our cars have rates of around £3-5 per mile which will be calculated on how many miles over the agreed amount at the start of the hire. (Pre-booking extra miles before the hire always works out a lot cheaper).[/tg_accordion]

[tg_accordion title=”Do you offer delivery and collection?” close=”1″]Yes, we deliver all over the UK and around Europe. You can either collect from us in London or we can deliver it to you.[/tg_accordion]

[tg_accordion title=”Do you offer a meet and greet airport service?” close=”1″]Yes. We have a lot of regular clients that fly into the UK on business/pleasure and require a car to collect them from the airport. If you are coming in on a chartered jet, please get in contact to discuss your option.[/tg_accordion]

[tg_accordion title=”Do you offer discounts on multiple cars?” close=”1″]We are always happy to offer discounts where possible so hiring several vehicles will certainly work out cheaper than hiring them individually. We have carried out some very big commercial hires over the years including organising a ‘taxi’ service in London for a worldwide company looking to do a promotion on a new product.[/tg_accordion]

[tg_accordion title=”Is there a minimum hire period?” close=”1″]Our minimum hire period during the week is usually 2 days and over the weekend is normally charged from Friday to Monday.[/tg_accordion]

If you have any questions, please get in touch with us. We’re always more than happy to discuss any potential new hires.